Terms of Service

Last Updated: October 16, 2024

By accessing or making a purchase on our website, you agree to comply with the following terms and conditions. Please read these terms carefully before engaging with our services.

1. General

By using our website and purchasing products, you agree to these Terms and Conditions in full.

We reserve the right to update, modify, or replace any part of these terms at our discretion. Any changes will be posted on this page, and continued use of the site constitutes acceptance of those changes.

2. Orders and Payments

Order Acceptance: We reserve the right to refuse or cancel any order at any time, including those that appear fraudulent, incomplete, or inaccurate.

Pricing: Prices are subject to change without prior notice. We make every effort to ensure that pricing is accurate, but in the event of a pricing error, we reserve the right to cancel or adjust the order.

Payment Methods: We accept major credit/debit cards and other payment methods specified at checkout. All payments must be completed to process your order.

3. Shipping and Delivery

Processing Time: Orders are typically processed within 1-3 business days. Delays may occur during high-demand periods or unforeseen circumstances.

Shipping Costs: Shipping costs are calculated at checkout based on your location and selected shipping method.

Delivery Time: Estimated delivery times are mentioned with outfits, but delays caused by the courier or customs are beyond our control.

International Orders: Customers are responsible for any duties, taxes, or additional fees imposed by their country’s customs.

4. Product Information

We strive to ensure that all product descriptions, images, and colors are accurate. However, slight variations in color may occur due to screen settings.

All sizing details are listed based on standard measurements. Please consult our Size Guide for accurate selection.

5. Intellectual Property

All content on the website, including images, designs, logos, and text, is the intellectual property of Kaitaan. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

6. Limitation of Liability

Kaitaan is not liable for any damages or losses related to the use of our website or products, including indirect, incidental, or consequential damages.

We make no warranties regarding the website’s functionality being error-free, uninterrupted, or secure.

If you have any questions regarding these Terms and Conditions, please contact us at customercare@kaitaan.com.